Frequently Asked Questions

Everything you need to know about your BEAUEYE experience.

How long will it take to receive my order?

Standard shipping within the US typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for unopened and unused beauty products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are BEAUEYE products cruelty-free?

Yes, we are committed to ethical beauty. All BEAUEYE products are 100% cruelty-free and are never tested on animals at any stage of production.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team.

Do you offer international shipping?

Currently, this store specializes in US orders. However, we are working on expanding our logistics to offer international shipping to more countries soon.